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*Please note: To purchase OTISS online, you must create an account here first.

Please read the following license agreement carefully:




1.1 “Annual Fee” means the fee payable to Transoft for use of the Software during the Initial Term pursuant to Section 4.1, or during a Renewal Term pursuant to Section 3.2(a);

1.2 “Commencement Date” means the date that the Subscriber subscribes to the terms of this Agreement and pays the Annual Fee;

1.3 “Confidential Information” means data, information, documents, knowledge, designs, products, services, systems, programs, plans, inventions, research, discoveries, developments, strategies, trade secrets, processes, technical information, production methods, marketing activities, Subscriber information, or any information concerning the organization, business, finances, transactions, affairs of the Disclosing Party which may come to the Recipient’s knowledge pursuant to the terms of this Agreement. Notwithstanding the generality of the foregoing, Confidential Information does not include information that:

(a) is already in possession of the Recipient or any of its parent, subsidiary or affiliated companies and was obtained without an obligation of confidence;

(b) is independently developed by the Recipient or any of its parent, subsidiary or affiliated companies;

(c) is or becomes publicly available without breach of this Agreement;

(d) is acquired by the Recipient from a third party who provides the information without breaking any express or implied obligations or duties to the Disclosing Party;

(e) is released for disclosure by the Disclosing Party; or

(f) is disclosed in response to a valid order of a court or other governmental body of Canada or the United States of America or any political subdivisions thereof; provided, however, that the Recipient will first have given notice to the Disclosing Party and made a reasonable effort to obtain a protective order requiring that the information or documents so disclosed be used only for the purposes for which the order was issued.

1.4 “Demonstration Period” means the first 10 days of the Initial Term;

1.5 “Disclosing Party” means a party disclosing Confidential Information;

1.6 “Documentation” means any documentation (whether in electronic or printed or printed form) provided to or available to the Subscriber by Transoft for the purposes of identifying the terms and conditions of access, use or operation of the Software, explaining or describing the Software, providing instructions as to the manner of permitted access or use of the Software, assisting the Subscriber with problems or corrections to the Software or otherwise intended to assist the Subscriber in the effective and permitted access, use and operation of the Software, and includes but is not limited to user guides, manuals, Help Menus and text, FAQ (frequently asked questions) files, license files, license specifications and details.

1.7 “Initial Term” is the term referred to in Section 3.1;

1.8 “Licensed Products” means the Software and the Documentation;

1.9 “Maximum Amount of Data Storage” means the maximum amount of data that the Subscriber may store using the Software, as determined from time to time by Transoft in its discretion. Currently the maximum amount of data storage is 500 projects per login ID;

1.10 “Recipient” means a party receiving Confidential Information;

1.11 “Renewal Term” means any renewal term pursuant to Section 3.2;

1.12 “Software” means the Online Traffic Impact Study Software commonly known as OTISS;

1.13 Value Added Taxes means such sum as will be levied upon the Annual Fee or any other fees payable pursuant to this Agreement by the Federal or any Provincial or Territorial Government and is computed as a percentage of the fees and includes Goods and Services Tax, Harmonized Sales Tax and any similar tax, the payment or collection of which, by the legislation imposing such tax, is an obligation of Transoft.


2.1 Software and Services. Transoft grants to the Subscriber, subject to the terms and conditions of this Agreement the non-exclusive, non-transferable and non-assignable right to use the Licensed Products during the Term for the purpose of its business. Transoft will host the Software, including providing data support, backup, and recovery.

2.2 Additional Terms and Restrictions. Transoft reserves the right to at any time change any of the terms of this Agreement. Without limiting the generality of the foregoing, Transoft may include additional terms with respect to connection time, may limit the number of projects or look ups by the Subscriber, and may set a minimum hardware and browser requirement.

2.3 Ownership. The Licensed Products are owned by Transoft and are protected by Canadian Copyright law, U.S. Copyright law and international treaty provisions. It is an express term of this Agreement that the Subscriber will not acquire title or ownership to the Licensed Products.

2.4 Reservation. Transoft reserves all rights not expressly granted to the Subscriber under this Agreement. Without limiting the generality of the foregoing, the Subscriber acknowledges that the Licensed Products contain trade secrets and agrees that the Subscriber will not do or permit to be done any of the following in relation to the whole or any part of the Licensed Products:

(a) copy them;

(b) modify, adapt, translate or alter them;

(c) de-compile, reverse engineer or disassemble the Software;

(d) take any steps to produce a source language statement of the Software; or

(e) use the Software to develop any derivative works of functionally compatible or competitive computer programs to the Software or create derivative works based on the Software.

2.5 Restrictions. Notwithstanding the generality of this Agreement, the Subscriber will not, and will not permit others to, transmit, convey, license, sublicense, distribute, sell, resell, transfer or otherwise dispose of the Licensed Products to any other persons or organizations.

2.6 Survival. The provisions of this Article 2.0 will survive termination of this Agreement.

2.7 One Individual User. Without limiting the generality of this Article 2.0, the Subscriber acknowledges and agrees that the account and login ID assigned to the Subscriber pursuant to the terms of this Agreement may not be used by any person other than one individual who is the intended user (the “Intended User”). Without limiting the generality of the foregoing, the Subscriber will:

(a) not at any time authorize any person other than the Intended User to use the account or login ID of the Intended User; and

(b) keep a secure login password for the Intended User, and will ensure that no person other than the Intended User has access to the login password.


3.1 Initial Term. The term of this Agreement will commence on the Commencement Date, and will remain in effect for 12 months following the Commencement Date unless terminated pursuant to Sections 3.3 or 4.2.

3.2 Renewal Term. No less than 60 days prior to the expiry of the Initial Term or any Renewal Term, Transoft will give written notice to the Subscriber of:

(a) the Annual Fee applicable during the Renewal Term; and

(b) any other terms for use of the Software during the Renewal Term, which terms will immediately apply to the use of the Software by the Subscriber.

Unless the Subscriber gives written notice to Transoft no less than 30 days prior to the expiry of the Initial Term or the Renewal Term as applicable, this Agreement will automatically be renewed for a further term of 12 months and the terms of this Agreement, as amended pursuant to this Section 3.2 will apply to the Renewal Term.

3.3 Termination. Transoft will have the right to terminate this Agreement:

(a) Immediately upon written notice; or

(b) Immediately upon written notice at any time if:

(i) the Subscriber is in material breach of any warranty, term, condition or covenant of the Subscriber pursuant to this Agreement and fails to cure that breach within 5 days after written notice of that breach and of Transoft’s intention to terminate;

(ii) notwithstanding paragraph 3.3(b)(i), and without limiting any of the other the rights of Transoft pursuant to this Agreement or at law, if the Subscriber fails to pay any amount owing to Transoft in accordance with the terms of this Agreement or otherwise, within 15 days after written notice of that failure to pay and of Transoft’s intention to terminate; or

(iii) the Subscriber:

(A) becomes insolvent;

(B) fails to pay its debts or perform its obligations in the ordinary course of business as they mature;

(C) admits in writing its insolvency or inability to pay its debts or perform its obligations as they mature; or

(D) becomes the subject of any voluntary or involuntary proceeding in bankruptcy, liquidation, dissolution, receivership, attachment or composition or general assignment for the benefit of creditors that is not dismissed with prejudice within thirty (30) days after the institution of such proceeding.

Termination under paragraph 3.3(b)(i)and 3.3(b)(ii) above will in the absence of a cure become effective automatically upon expiration of the cure period set out in the applicable paragraph. Termination under subsection 3.3(b)(iii)will become effective immediately upon written notice of termination at any time after the specified event or the failure of the specified proceeding to be timely dismissed.

3.4 Termination. Upon termination of this Agreement:

(a) the Subscriber will immediately cease using the Licensed Produts and the license herein will expire; and

(b) the Subscriber will immediately pay to Transoft any amounts owing to Transoft by the Subscriber pursuant to the terms of this Agreement.

3.5 Deletion of Data and User ID. Within 30 days of expiry or termination of this Agreement for any reason Transoft will have the right to delete the Subscriber’s ID profile and all of the Subscriber’s data.


4.1 Demonstration Period. The Subscriber may use the Software during the Demonstration Period at no cost to the Subscriber.

4.2 Annual Fee. In consideration for the use of the Software and the services to be performed by Transoft during the Initial Term, on the last day of the Demonstration Period the Subscriber will pay to Transoft an annual fee plus Value Added Taxes, if applicable in an amount determined by Transoft from time to time, such annual fee to be displayed on the website for OTISS at

4.3 Payment - Renewal Term. The Subscriber will pay in full the Annual Fee applicable to the Renewal Term on the first day of the Renewal Term.

4.4 Additional Services. Services outside of the scope of the description in this Agreement (the “Additional Services”) will not be included in the Annual Fee. Upon request for Additional Services by the Subscriber, Transoft will provide a quote for the cost for such Additional Services based on the hourly rates chargeable by Transoft at the time of the request. Transoft will perform the Additional Services on the written request of the Subscriber, and the Subscriber will pay for the Additional Services plus Value Added Taxes, if applicable within 30 days of receipt of an invoice for such Additional Services.

4.5 Interest. Any amounts not paid when due to Transoft pursuant to the terms of this Agreement will bear interest at a rate of 24% per annum.

4.6 Maximum Amount of Data Storage. The Subscriber acknowledges and agrees that the Annual Fee is based on the understanding that the Subscriber will not exceed the Maximum Amount of Data Storage. Should the Subscriber exceed the Maximum Amount of Data Storage, Transoft is entitled to charge an additional fee to the Subscriber, as determined by Transoft.


5.1 Limited Warranty. Transoft warrants that the Software will perform substantially in accordance with the description set out at (the “Performance Description”). The Subscriber will within 30 days of commencing use of the Software, give written notice to Transoft of any perceived inconsistency with the Performance Description. Transoft will use commercially reasonable efforts to correct any defects or deficiencies in the Software resulting in inconsistency with the Performance Description for which it has received notice in accordance with this paragraph 5.1. This limited warranty is void if a defect or deficiency has resulted from:

(a) use of the Software by the Subscriber in any manner not contemplated in this Agreement;

(b) alteration, modification, or misuse of the Software by the Subscriber or its agents or employees;

(c) damage or deficiencies caused by:

(i) malfunction of the Subscriber’s equipment or operating system; or

(ii) software not developed by Transoft.

5.2 Acknowledgement. The Subscriber acknowledges and agrees that except for the limited warranty pursuant to paragraph 5.1, the Software is provided “as is” and Transoft makes no warranty, representation or guarantee, expressed implied or statutory, with respect to the Software whether as to the accuracy, reliability, suitability, function, absence of errors, or otherwise whatsoever and Transoft specifically disclaims any warranty of merchantability or fitness for a particular purpose.

5.3 Disclaimer. In no event willTransoft or its affiliated companies, directors, employees, or contractors (the "Representatives") be liable for any damages arising from the Subscriber’s use or inability to use the Software or for any loss or damage whether caused or alleged to be caused directly or indirectly by the Software including, but not limited to, any interruption of service, loss of business or anticipated profits, loss of goodwill, loss of data, computer failure, lost savings, or incidental, special, punitive or consequential damages resulting from the use or operation of the Software even if caused by the negligence of Transoft and even if Transoft had the knowledge of the possibility of such liability, loss, or damage. Notwithstanding the generality of the foregoing, any liability of Transoftand its Representatives is limited exclusively to the provisions of paragraph 5.1.

5.4 Limitation. Without limiting the generality of Sections 5.2 and 5.3, under no circumstances will Transoft become responsible for any costs, payments, claims or damages, other than to refund to the Subscriber any unused portion of the Annual Fee, less an administration fee of $100.

5.5 Access. Without limiting the generality of Section 5.3, the Subscriber acknowledges and agrees that the Software may be unavailable from time to time as a result of scheduled and unscheduled maintenance or other circumstances beyond the control of Transoft.

5.6 Data. Without limiting the generality of Section 5.3, the Subscriber acknowledges and agrees that the results produced by the Software is compiled from the trip generation manual published by Institute of Transportation Engineers (the “ITE Data”). Transoft makes no representation as to the accuracy or reliability of the data or information produced by the Software. If at any time there is a discrepancy between the data produced by the software and the ITE Data, the ITE Data will prevail.


6.1 Confidentiality. Each party agrees that, it will:

(a) keep the Disclosing Party’s Confidential Information in complete secrecy; and

(b) except with the written consent of the other party not use or disclose the Disclosing Party’s Confidential Information for any purpose.

Without limiting the generality of the foregoing, neither party will not use or attempt to use the Disclosing Party’s Confidential Information in any manner which may injure or cause loss either directly or indirectly to the Disclosing Party or its Subscribers or suppliers.

6.2 Survival. The provisions of this Article 6.0 will survive termination of this Agreement.


7.1 Notice. Any notice required or permitted to be given under this Agreement will be in writing, and be delivered to the address first above written or such other address as the parties may, from time to time, designate. Notice will be delivered by personal delivery, courier, registered mail, via facsimile transmission or via confirmed electronic mail. The delivery of a notice will be deemed effective upon receipt, if delivered personally or by courier, or five (5) business days from sending, if delivered by registered mail or the date of transmission, if delivered by facsimile or upon acknowledged receipt by the recipient if delivered by electronic mail.

7.2 Entire Agreement. This Agreement contains the entire agreement between the parties respecting the subject matter, and supersedes all other agreements whether written, or oral between the parties, it being expressly understood that there are no other representations, terms, warranties, conditions, guarantees, promises, agreements, collateral contracts or collateral agreements express or implied, or statutory, other than those contained in this Agreement and that this Agreement represents the whole of the Agreement between the parties, and no alteration, modification or amendment hereof will be binding unless made in writing and signed by the parties hereto.

7.3 Additional Acts. The parties will do such additional acts and execute and deliver such further documents as may be requisite to give full effect to the terms of this Agreement.

7.4 Severability. The invalidity of any particular portion, section or paragraph of this Agreement will not affect the validity of any other provision herein and, in such event, such invalid provision will be severable from this Agreement and the remainder of this Agreement will be construed as if such invalid provision was omitted.

7.5 No Waiver. No waiver by any party hereto of any breach of any covenant, representation, warranty, proviso, condition or stipulation herein contained whether express or implied or negative or positive in form by any other party hereto will have any effect or be binding upon any party hereto unless same will be in writing and under the authority of such party, and any waiver whatsoever will extend only to the particular breach so waived, and will not limit or affect the right of any party with respect to any other or further breach.

7.6 Governing Law. This Agreement will be governed by and interpreted in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

7.7 Counterparts. This Agreement may be executed in any number of counterparts, each of which will be deemed to be an original, but all of which together will constitute one and the same document.

7.8 Gender.Whenever the singular or the masculine is used herein, same will be deemed to include reference to the plural, feminine and body corporate as necessary.

7.9 Binding Effect. This Agreement will enure to the benefit of and be binding upon the parties hereto and their respective heirs, executors, administrators, successors and permitted assigns.

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